Privacy Policy

Last updated June 22nd, 2025

Data Protection

Thank you

First of all, hello and thank you for choosing to be a part of our community!

LevelUp360 is committed to protecting and respecting your privacy and use of this website and the use and respect you may have using this site with other users and members of this community. This statement applies to this Website and our digital means.

LevelUp360 is found at https://levelup360.pro (“Website”) and it is governed by the following Terms & Conditions of Use (“Terms & Conditions”).

These terms and conditions apply to the use of any of the websites or its digital means owned and operated by LevelUp360. By accessing the LevelUp360 website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any questions, please contact us using our “Contact Us form.”

Data Protection Overview

General

The following gives a simple overview of what happens to your personal information when you visit the LevelUp360 website. Personal information is any data which you could be used to identify you personally. Detailed information on the subject of the General Data Protection Regulation (GDPR) can be found in our privacy policy, found below.

Note:

Our Company is referred to as: “LevelUp360″, “LU360”, “Website”, “Company”, “our”, “us” or “we”
A User is referred to as: “User“, “Client“, “Customer“, “Reader“,” you“, or “your“
“Website” refers to any of the websites or its digital means owned and operated by LevelUp360, including but not restricted to https://levelup360.pro

Data collection on our website

Who is responsible for the data collection?

Who is responsible for the data collection on this website?

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).The data collected on this website are processed by the website operator. The operator’s contact details can be found below:

LevelUp360 LTD
Dungarvan, Co. Waterford
Ireland

Website: https://levelup360.pro

How do we collect your data?

How do we collect your data?

Some data or information is collected when you voluntarily submit or provide it to the Website. This could, for example, be data you enter your name, or email address, by leaving a comment, subscribing to a newsletter, or submitting a contact form. In addition, you are also able to create a user profile, which allows you to create a username and password. We will store the username, but your password will not be visible in our records.

Other data is also collected automatically by our IT systems when you visit the LevelUp360 website. These data are collected automatically as soon as you enter our Website, and it collects certain information about you and the device with which you access the Website. These data are primarily technical data, such as the browser type and operating system type you are using or when you accessed the page. Other data we may log from your visit is your IP address, referring website, pages you viewed, and the dates and times when you accessed the LevelUp360 website. We may also collect information about actions you take when using our Website, such as links you click on.

How does LevelUp360 collect your personal information?

We may collect your personal information in some of the following ways, including, but not limited to:

When you register, visit or use LevelUp360 (the “Website”).
When you contact LevelUp360 by any communication tool, such as email or a contact form.
When you enter any prize draws or competitions run by LevelUp360.
When completing any surveys, we send them to you for research purposes (although you are under no obligation to complete these surveys).
When completing any forms for transactional, employment,
Other purposes and in connection with other activities, services, features, or resources we make available on our Website

What sort of information will LevelUp360 collect about you?

What sort of information will LevelUp360 collect about you?

In addition to personal details such as your name, date of birth, address, email, telephone number, and other non-personal identification information, LevelUp360 may collect some of the following personal information about you, depending on your interaction with our Website (https://levelup360.pro) and services.

a) Information You Voluntarily Provide to Us:

Contact and Identification Information: When you sign up for our newsletters, download lead magnets (such as guides or playbooks), submit a contact form, inquire about our services, or register for any events or programs, we may collect your first name, last name, and email address. We may also collect your job title and company name if you choose to provide them in these contexts.
Professional and Career Information (for Service Engagement): If you inquire about or engage with our mentorship, coaching, or consulting services, we may collect information relevant to providing those services. This could include details about your current professional role, industry, specific challenges or goals related to AI strategy and career development, and other professional background information you choose to share during consultation calls or through intake forms.
Payment Information: If you purchase services from LevelUp360, we will collect payment information necessary to process the transaction. This information is typically processed directly by our third-party payment processors, and we do not store full credit card details on our servers (please see our ‘Third-Party Use of Personal Information’ section for more details on payment processors).
Communication Records: We may keep records of our communications with you, including emails, messages sent through contact forms, and notes from consultation calls (where explicitly agreed upon for service delivery).
Community Participation Information (if applicable): If you participate in any online community forums or groups hosted by LevelUp360, we may collect information you post, such as comments, questions, and contributions.
Feedback and Survey Responses: We may collect personal information you provide when you respond to surveys, provide feedback on our services, or participate in research activities.

b) Information We Collect Automatically When You Use Our Website:

Technical and Usage Data: When you visit our Website, our systems may automatically collect certain information about your device and browsing activity. This can include your IP address, browser type and version, operating system, referring website, pages you viewed on our Website, the dates and times of your access, and links you clicked on. This information is primarily used for website analytics, to ensure proper functioning, and to improve user experience. (Please see our ‘Cookies’ section for more details).

c) Information from Coaching and Mentorship Sessions (Special Consideration):

During coaching or mentorship sessions, you may share sensitive professional or personal information relevant to your goals. LevelUp360 is committed to the strict confidentiality of these sessions.
Any notes taken by your mentor/coach during these sessions are for the sole purpose of providing effective and personalised guidance and will be stored securely.
We will explicitly discuss and agree with you how such information will be handled and for how long it will be retained, always prioritising your privacy and professional discretion. Specific consent will be obtained for any use of anonymised or aggregated insights for case studies or service improvement, and your identity will never be disclosed without your explicit prior permission.

LevelUp360 will only collect personal identification information from you if you voluntarily submit such information to us, or as necessary to provide the services you have requested. You can always refuse to supply certain personal identification information, though it may prevent you from engaging in certain site-related activities or receiving certain services.

What does LevelUp360 use your personal information for?

What does LevelUp360 use your personal information for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site.

LevelUp360 will treat all your personal information as private and confidential (although we reserve the right to disclose this information in certain circumstances, as set out in this policy and where legally required). We confirm that any personal information which you provide to us will be held securely and processed in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection legislation.

We will use and process your personal information for the following purposes, based on a lawful basis such as your consent, contractual necessity, or our legitimate interests:

To Provide and Manage Our Services:
- To deliver our strategic mentorship, coaching, and consulting services effectively.
- To manage your client account, including scheduling sessions and providing support.
- To process payments for services rendered and prevent fraudulent transactions.
To Operate and Maintain Our Website (https://levelup360.pro):
- To ensure the proper functioning of the Website and its features.
- To personalise your experience on our Website.
- To monitor usage, analyse trends, and gather demographic information for aggregate use to improve our Website and service offerings.
To Communicate With You:
- To respond to your inquiries, comments, and requests submitted through contact forms or email.
- To send you administrative communications, such as confirmation emails for appointments or downloads, updates on our policies, technical notices, or security alerts.
- To provide you with information related to the services you have engaged us for.
For Marketing and Information Purposes (with your consent where required):
- To send you informational content, such as newsletters, articles, and updates related to AI strategy, AI orchestration, career development, and LevelUp360 news, if you have opted-in to receive such communications. Each promotional email will provide clear information on how to opt-out of future mailings.
- To inform you about new services, workshops, beta programs, or other offerings that may be of interest to you, based on your expressed interests or previous engagement with us (you can opt-out at any time).
To Improve Our Services and Business Operations:
- To gather feedback on our services and use it for the improvement and development of new offerings.
- For internal record keeping, training, and quality assurance purposes.
- To track and measure the effectiveness of our content and marketing efforts.
To Comply with Legal Obligations and Protect Our Rights:
- To comply with applicable laws, regulations, court orders, or other legal processes.
- To protect, investigate, and deter against fraudulent, unauthorised, or illegal activity.
- To enforce our terms and conditions and other agreements, or to protect the rights, property, or safety of LevelUp360, our clients, or others.

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

What rights do you have regarding your data?

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted.

You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities. Contact us at levelup360.pro

How we protect your information

How do we protect your information

LevelUp360 adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, utilisation, disclosure, or destruction of your personal information, your name, password, transaction information, and data stored on our Website.

Third-party use of Personal Information

Analytics and third-party tools

Analytics and third-party tools

When visiting LevelUp360’s website, statistical analyses may be made of your surfing behaviour. This happens primarily using cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

LevelUp360 may use third-party service providers to service various aspects of the Website. You may find pages on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties.

Bear in mind that each third-party service provider’s use of your personal information is dictated by their respective privacy policies and customer service policies, and we do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. Please check their items before you submit any personal data.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

Who else processes information for LevelUp360?

Advertising

Google Analytics (Website Analytics): Order data and anonymous browser behaviour processed for LevelUp360’s marketing purposes.
AdWords (Google Ad service): Collection, sharing, and use of personal data for personalised ads for users in Europe (when applicable).
LinkedIn, Facebook, and Instagram advertising or other social media advertising platform (Social Media advert service): Collection, sharing, and use of personal data for personalised ads for users in Europe.

Social Media

LinkedIn (social media): Email data processed for LevelUp360’s marketing purposes.
Facebook (social media): Email, personal, and browsing data processed for LevelUp360’s marketing purposes.
Instagram (social media): Email, personal, and browsing data processed for LevelUp360’s marketing purposes.
Other social media platforms (social media): Email, personal, and browsing data processed for LevelUp360 ’s marketing purposes.

Email

SurveyMonkey (Survey provider): Email and survey data processed for LevelUp360 ’s marketing purposes.
Other Email Provider: Email and survey data processed for LevelUp360 ’s marketing purposes.

Courier & Mail

Royal Mail (Courier): Name, address, and telephone number data for delivery processing.
Our courier (Courier): Name, address, and telephone number data for delivery processing.

Card Payments

Credit Card (Payment Provider): Credit card, name, and order revenue data for payment processing.
WooCommerce (Payment Provider): Credit card, name, and order revenue data for payment processing.
Square, Stripe, Bizum (Payment Provider): Credit card, name, address, telephone number, and order data for payment processing.

Affiliates

Affiliate (Affiliate marketing provider): Anonymous order data processed for LevelUp360’s marketing purposes.

Other

Other third-party providers can help us to improve your experience on the website and improve products and customer service for LevelUp360’s marketing purposes.

Please check the “Plugins and Tools” section for further information.

General information & mandatory information

Data protection

Data protection

The operators of this website (LevelUp360) take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Revocation of your consent

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Unsubscribe, Delete or Amend information

How can I unsubscribe, delete or amend my personal information?

If at any point you no longer wish LevelUp360 to hold your personal information or you do not wish to receive information from our email, you have several ways in which you can unsubscribe or cancel any of the communications you have opt-in. These are as follows:

If you wish to unsubscribe from our Newsletter/ Marketing Communications/ order processing communications/ Other communications:

You can click on the “unsubscribe” link in any communication that LevelUp360 sends to you by email, which will automatically unsubscribe you from that type of communication. Each “unsubscribe” link only relates to that specific type of communication (e.g., marketing communications). This means that unsubscribing from marketing communications will not automatically unsubscribe you from our order-processing communications (or vice versa). Please also note that you may continue to receive communications that are already en route to you for a short period of time while your relevant unsubscribe request is being processed.

Access Personal Information

You may access the personal information we have about you by submitting a request to levelUp360.pro.

Amend or Update our Persona Information

You may contact us at levelUp360.pro to amend or update your personal information.

Opt out of receiving commercial emails

Alternatively, you can contact our customer service Monday to Friday from 9 a.m. to 5 p.m., via email or by using our online form, see contact details below.

You can opt-out of receiving further commercial or email communications by notifying us at levelUp360.pro, specifying which email or communication you wish to opt-out of and why. For additional opt-out information, please review the Terms.

Delete/Erase Customer Data from LevelUp360’s CRM

In certain situations, you may request that we erase or forget your personal data. To do so, you need to contact our customer services using the contact details below and submit a request that you wish for your details to be removed from our CRM system completely.

Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.

Revoke your consent at:

Contact

Customer Service:
levelup360.pro

Note: Please specify which type of communication you want to opt-out of and your reason for it, otherwise we will not be able to opt you out of that type of communication.

Right to file complaints with regulatory authorities

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the Irish state, in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.dataprotection.ie/

Right to data portability

Right to data portability

You have the right to have data that we process based on your consent or in fulfilment of a contract automatically delivered to you or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

recogniseSSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognise an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored, as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked, or deleted and in compliance with the General Data Protection Regulation (GDPR), May 25, 2018. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Opposition to promotional emails

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

Data collection on our website

Cookies

What is a cookie?

Cookies are small text files that are stored on your computer, containing small amounts of information, which are downloaded to your browsing device (such as a computer or smartphone) when you visit a website. Cookies can be recognised by the website that downloaded them, or other websites that use the same cookies. This helps websites know if the browsing device has visited them before.

What are Cookies used for?

What are Cookies used for?

Cookies do lots of different jobs, like helping us understand how our website is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure the marketing you see online is relevant to you and your needs and interests.

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognise your browser when you next visit the site.

Web browser cookies

Web browser cookies

LevelUp360 may use “cookies” to enhance your experience on our Website. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

Configure your cookies

Configure your cookies

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or always reject them, or automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant in compliance to the General Data Protection Regulation (GDPR), May 25, 2018.

The website operator has a legitimate interest in the storage of cookies to ensure an optimised service is provided free of technical errors. If other cookies (such as those used to analyse your surfing behaviour) are also stored, they will be treated separately in this privacy policy.

What types of Cookies are used by LevelUp360?

Strictly Necessary Cookies

These cookies are essential to make LevelUp360’s website work well and provide a good customer experience through the website. They enable you to move around the site and use its features.

Analytics Cookies

These cookies collect information about how people are using our website, for example, which pages are visited the most often, how people are moving from one link to another and if they get error messages from certain pages. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis.

Functionality Cookies

These cookies allow us to remember the choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to remember your username, language choice, or country selection.

Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you, your needs, and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They remember that you have visited a website, and this information may be shared with other organisations, such as advertising partners. This means that after you have been to our site, you may see some advertisements about our services elsewhere on the Internet.

Social Media Cookies

In order to enhance your internet experience and to make the sharing of content easier, some of the pages on our website may contain tools or applications that are linked to third-party social media service providers such as Facebook, Twitter, LinkedIn, or Instagram. Through these tools or applications, the social media service provider may set its own cookies on your device. We do not control these cookies, and you should check the social media service provider’s website for further details about how they use cookies.

Note: Please be aware that you will become subject to the rules and conditions of the linked site(s), tools, or applications to third-party, make yourself aware of the Terms of Use and Conditions of any sites you link to from LevelUp360’s website. LevelUp360 does not accept any responsibility or liability for these policies. Please check these Terms & Conditions and policies before you submit any personal details to those websites.

How can I prevent the use of Cookies?

How can I prevent the use of Cookies?

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. Blocking or deleting cookies may prevent you from using most of LevelUp360‘s services, programs, digital products, or other digital means.

If you wish to find out more information about how to enable, disable, or delete cookies from your web browser and more, you may want to visit “allaboutcookies.org“

Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on LevelUp360‘s website may not work for you. Also, be aware that if you block or reject cookies, not all of the tracking described here will stop.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

Browser type and browser version
Operating system used
Referrer URL
The hostname of the accessing computer
Time of the server request
IP address

These data will not be combined with data from other sources.

Contact form

If you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter onto the contact form only with your consent in compliance with the General Data Protection Regulation (GDPR), May 25, 2018. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Please check the “Revocation of your consent to the processing of your data” section for contact details and further information.

Registration on this website

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective website, programs, service, or any other relevant information for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

Under the GDPR, a data subject must be at least 18 years old to give valid consent. If the data subject is younger than 18, the consent of a guardian will need to be given.

To inform you about important changes, such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per the General Data Protection Regulation (GDPR), May 25, 2018. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Please check the “Revocation of your consent to the processing of your data” section for contact details and further information.

Children's Information

Children’s Information

The website, product, services and other digital means are not intended for or targeted at children under 18, and we do not knowingly or intentionally collect Personal Data about children under 18.

LevelUp360 does not knowingly collect any personally identifiable information from children under the age of 18. If a parent or guardian believes that LevelUp360 has personally identifiable information about a child under the age of 18 in its database, please contact us immediately at levelup360.pro, and we will use our best efforts to promptly remove such information from our records.

Plugins & tools

Social Media

Facebook plugin

Facebook plugin

Our website includes plugins for the social network Facebook. The Facebook
plugins can be recognised by the Facebook logo or the Like
button on our site. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.

When you visit our site, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive
information that you have visited our site from your IP address. If you click
on the Facebook “Like button” while you are logged into your Facebook
account, you can link the content of our site to your Facebook
profile. This allows Facebook to associate visits to our site with your user
account. Please note that, as the operator of this site, we have no knowledge
of the content of the data transmitted to Facebook or of how Facebook
uses this data. Please refer to Facebook’s privacy policy for further information
at https://www.facebook.com/policies

Instagram plugin

Instagram plugin

Our website contains functions of the Instagram service. These functions are offered by Instagram. The Instagram plugin can be recognised by the Instagram logo

If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.

Please refer to Instagram’s privacy policy for further information at https://www.instagram.com/about/legal/terms/api/

LinkedIn plugin

LinkedIn plugin

Our site uses functions from the LinkedIn network. The service is provided by LinkedIn. The LinkedIn plugin can be recognised by the LinkedIn logo

Each time one of our pages containing LinkedIn features is accessed, your browser establishes a direct connection to the LinkedIn servers. LinkedIn has informed that you have visited our web pages from your IP address. If you use the LinkedIn “Recommend” button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by LinkedIn.

Please refer to LinkedIn’s privacy policy for further information at https://www.linkedin.com/legal/privacy-policy

YouTube plugin

YouTube plugin

Our site uses functions from the YouTube network. The service is provided by YouTube. The YouTube plugin can be recognised by the YouTube logo.

Our website uses plugins from YouTube, which is operated by Google. YouTube is used to help make our website appealing and provide more information for you.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here, the YouTube server is informed about which of our pages you have visited.

If you are logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account, but please bear in mind that if you log out of your account, you will not be able to listen to or watch the content embedded on our website.

Please note that, as the operator of this site, we have no knowledge of the content of the data transmitted to Youtube or of how Youtube uses this data. Please refer to Youtube’s privacy policy for further information, visit how is handles user data by Youtube, which can be found in the data protection declaration of YouTube at https://www.youtube.com/about/policies/#community-guidelines

Other Social Media Plugins

Other Social Media Plugins

When you visit our Website, a direct connection between your browser and other social media servers is established via the plugin on our Website. This enables social media platforms to receive information that you have visited our site from your IP address. This allows social media platforms to associate visits to our site with your user account.

Please note that, as the operator of this site, we have no knowledge or control of the content of the data transmitted to social platforms or how they use this data. For more information, please see their privacy policy and Terms & Conditions.

Note: Please be aware that you will become subject to the rules and conditions of the linked social platform(s), site(s), tool(s), or applications, and make yourself aware of the Terms of Use and Conditions of any sites you link to from LevelUp360’s website. LevelUp360 does not accept any responsibility or liability for these policies. Please check these Terms & Conditions and policies before you submit any personal details to those websites or platforms.

Note: If you do not want Facebook, Instagram, LinkedIn, or other social media to not being associate your visit to our site with your social media account, please log out of your social media account.

Other Plugins

Other Plugins

LevelUp360 uses plugins for different purposes, among them to make the website, services, products, and programs we offer more appealing and to improve your experience while you are using the website and surfing through it, always based on compliance with the General Data Protection Regulation (GDPR), May 25, 2018

If you visit one of our pages featuring other plugins, a connection to their servers is established. Here, their servers are informed about which of our pages you have visited.

If you are logged in to your account and/or their account, we/they allow you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your account.

No additional data is collected, or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per the General Data Protection Regulation (GDPR), May 25, 2018. You can revoke consent to the storage of your data and email address, as well as their use for sending the newsletter or any other data, at any time. Please refer to the “Revocation of your consent to the processing of your data” section above. The data processed before we receive your request may still be legally processed.

Google Web Fonts

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly.

For this purpose, your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of LevelUp360’s website and in compliance with the General Data Protection Regulation (GDPR), of May 25, 2018

If your browser does not support web fonts, a standard font is used by your computer.

Please refer to Google‘s official sites for further information about handling user data at https://developers.google.com/fonts/faq and Google’s privacy policy at https://www.google.com/policies/privacy/.

Google Maps

Google Maps

Our Website uses the Google Maps map service via an API. It is operated by Google.

To provide this service and use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in Ireland and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing, providing more features, and facilitating the location of places specified by us on LevelUp360‘s website and in compliance with the General Data Protection Regulation (GDPR), May 25, 2018.

Please refer to Google‘s official site for further information about handling user data at https://policies.google.com/privacy

Spotify

Spotify

On LevelUp360‘s pages, plugins of Spotify may be integrated. The Spotify links can be recognised by the Spotify logo on our website.

When you visit our site, a direct connection between your browser and the Spotify server is established via the plugin. This enables Spotify to receive information that you have visited our site from your IP address. If you click on the “Share” button while you are logged into your Spotify account, you can link the content of our pages to your Spotify profile. This means that Spotify can associate visits to LevelUp360‘s pages with your user account.

Please bear in mind that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by Spotify. Please refer to Spotify for further information on Spotify’s privacy policy at https://www.spotify.com/us/legal/privacy-policy/

If you do not want Spotify to associate your visit to our site with your Spotify account, please log out of your Spotify account, but please bear in mind that if you log out of your account, you will not be able to listen to or watch the content embedded on our website.

Credit Card Security

Credit Card Security

All transactions are processed via a third-party PCI-compliant provider. All transactions are processed via a third-party called using WooCommerce payments and embedded forms from a secure server hosted by Square, Stripe, Bizum (Payment Provider) or other payment providers we may use. See the “Security” section below for more details.

CRM Software

CRM (Customer Relationship Management)

LevelUp360 uses a CRM (customer relationship management) from FluentCRM. We use CRM software to track and manage customer relationships. It records interactions between our business, prospects, and our existing customers. The CRM software places all relevant customer data, like contact information, history, and transaction summaries, into a concise live record while we keep your data safe and in compliance with the General Data Protection Regulation (GDPR), May 25, 2018.
We may integrate CRM with e-commerce platforms, marketing automation software, customer service software, and other business applications to facilitate an enhanced and coordinated customer experience.
FluentCRM provides a collection of integrated customer-related functions, or all-in-one functionality, such as marketing automation, email marketing, e-commerce tools, website management, and sales-related functions such as contact, account, sales analytics, and pipeline management to replace the need for additional solutions and better serve our clients to craft an exceptional end-to-end customer experience and operate at max efficiency.

EMAIL COMMUNICATIONS

How We Manage Email Communications

Our Platform: We utilise an email marketing system integrated with our Website (https://levelup360.pro), specifically, FluentCRM, to manage our subscriber lists, create email campaigns, and deliver email communications. Subscriber data, including your contact details and engagement history (such as email opens and link clicks), is primarily stored within our Website’s database, hosted on our secure servers.
Email Delivery: To send these emails, we may use a dedicated SMTP (Simple Mail Transfer Protocol) service or integrate with our business email provider. This means that while the content and recipient lists are managed through our platform, the technical delivery of the email may involve routing through these third-party email sending services, which act as data processors under our instruction. We take steps to ensure any such providers comply with data protection standards.
Tracking and Analytics: Our email communications may contain tracking technologies, such as web beacons (tracking pixels) or tracked links. These technologies allow us to collect information about your interaction with our emails, such as whether you opened an email, when it was opened, and which links within the email you clicked. This information is used for the following purposes:
- To understand the effectiveness of our email campaigns.
- To help us tailor the content of future communications to be more relevant to your interests and needs.
- For aggregated statistical analysis to improve our communication strategy. This engagement data is linked to your subscriber profile within our email marketing system.

Your Consent and Control:

We will only send you marketing or newsletter emails with your explicit consent, typically obtained when you subscribe or opt-in.
You have the right to withdraw your consent and unsubscribe from our email communications at any time. An “unsubscribe” link will be clearly provided in every marketing or newsletter email we send. Clicking this link will remove you from that specific mailing list.
Please note that unsubscribing from marketing communications may not automatically unsubscribe you from essential service-related communications if you are an active client (e.g., updates about a mentorship program you are enrolled in).
The data processed before we receive your unsubscribe request may still have been legally processed.

Data Retention:

The personal data you provide for email subscriptions will be retained and used for distributing these communications until you unsubscribe or request deletion. Upon unsubscribing, your data will be removed from the active mailing list or suppressed to prevent further mailings, in accordance with our data retention policies and legal obligations. Data we have stored for other legitimate purposes (e.g., client records for active services) may remain unaffected by an email unsubscribe request, unless you exercise your broader data subject rights (see ‘Your Rights Regarding Your Data’).

For further details on your rights, including access, rectification, and erasure, please refer to the relevant sections of this Privacy Policy.”

Safe Space

Create a safe space

LevelUp360 strives to create a safe and respectful space. The following is never permitted: spamming, harassment, rude or demeaning comments, communicating threats, solicitations, chain letters, or pyramid schemes. This list is not exhaustive, but is included to provide a frame of reference for types of activities that are prohibited. If you are communicating in this way through our website comments, contact forms, direct emails, newsletter, or social media, we retain the right to remove or block your contact from our list. Kindness is the primary policy, please help us uphold this.

For further information, please visit our Terms & Conditions.

Analytics & advertising

Google Analytics

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in Ireland and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analysing user behaviour to optimise both its website and its advertising.

IP Anonymization

IP anonymisation

We have activated the IP anonymisation feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to Ireland. Only in exceptional cases is the full IP address sent to a Google server in Ireland and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, compile reports on website activity, and provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

Browser plugin

You can prevent these cookies from being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Products, Programs
& Services

Digital Products & Downloads

Digital Products & Downloads

Digital Products have special characteristics that need to be taken into consideration. Due to their nature, digital products such as logos, icons, apps, or software… create a unique legal consideration. See our return/refund policy for Digital Products Terms & Conditions.

Product Delivery

Product Delivery

Upon purchase, you will receive an email with a link to a direct download for your product, digital item, or access to the member’s area.

Charges from this site will appear as LevelUp360 on your credit card statement. When you are purchasing from this site, you agree to be billed either as a one-off transaction or a recurring subscription, depending on the product, program, or service you have purchased and the conditions for that specific product, program, or service.

Downloading Materials

Downloading Materials

You understand that LevelUp360 cannot and does not guarantee or warrant that files available for downloading from the Internet will be free of viruses, worms, Trojan horses, or other code that may manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for the accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data. LevelUp360 does not assume any responsibility or risk for your use of the Internet.

Product, Service & Program Disclaimer

While we make every effort to ensure that we accurately represent all the products, programs, and services on our website and their potential outcomes, it should be noted that these statements made by LevelUp360 are estimates only of what we think you can possibly achieve. There is no guarantee that you will get 100% of these estimated outcomes.

As with any mentoring program or product, your results may vary and will be based on your individual capacity, level of desire, and actual work, among other variables. LevelUp360 is not responsible for your actions. There are no guarantees concerning the level of success you may experience. The testimonials and examples used are exceptional and individual results, which do not apply to everyone and are not intended to represent or guarantee that anyone will achieve the same or similar results. Each individual’s success depends on his or her background, own dedication, effort, desire, and motivation.

Refund Policy

Products & Programs

All sales are final, and LevelUp360 does not offer any money-back guarantees (with some exceptions that will undergo an evaluation procedure). You recognise and agree that you shall not be entitled to a refund for any purchase under any circumstances.

LevelUp360 does not offer any money-back guarantees for any digital products or digital services due to its unique nature. You recognize and agree that you shall not be entitled to a refund for any purchase under any circumstances. Please see our return/refund policy at Terms & Conditions.

However, in the event of digital downloads failing to work or download, LevelUp360 gives consumers protection when it comes to digital downloads. Consumers are entitled to a repair or replacement if the digital content is faulty. Please contact us at levelup360.pro.

External links

Using external links

This website may contain links to external websites that are not provided or maintained by or in any way affiliated with LevelUp360. Please note that this does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

This site may be hyperlinked to other sites which are not maintained by, or related to, LevelUp360. The inclusion of any hyperlink to a third-party site does not imply endorsement, sponsorship, or recommendation by LevelUp360 of that site.

Hyperlinks to such sites are provided as a service to users and clients and may or may not be sponsored by or affiliated with this site or LevelUp360. LevelUp360 has not reviewed any or all of such sites and is not responsible for the content of those sites, and also makes no representations about the availability of hyperlinked sites.

Hyperlinks are to be accessed at the user’s own risk, and LevelUp360 makes no representations or warranties about the content, completeness, or accuracy of these hyperlinks or the sites hyperlinked to this site. If you hyperlink to a site, please be aware that you will leave LevelUp360’s website and will become subject to the rules and conditions of the linked site(s). We recommend that you make yourself aware of the Terms of Use and Conditions of any sites you link to from LevelUp360’s site.

However, LevelUp360’s website or any of our digital means may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. Again, if you hyperlink to another website, please be aware that you will become subject to the rules and conditions of the linked site(s), and make yourself aware of the Terms of Use and Conditions of any sites you link to from LevelUp360’s website. LevelUp360 does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal details to those websites.

Affiliate Program

What is an Affiliate Program or Associate Program?

A company may engage in an affiliate marketing program as a participant, which is done by embedding tracking links into their website or their own digital means. These programs are designed to provide a means for websites to earn advertising fees by advertising and links to that company. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions with no cost to you or your final purchase.

In the case of a link for an affiliate partnership, fees from advertising and promoting affiliates will provide a means for the Website to support the development and continue research of LevelUp360.

Submissions

You hereby grant to LevelUp360 the royalty-free, perpetual, irrevocable, worldwide, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display all content, remarks, suggestions, ideas, graphics, or other information communicated to LevelUp360 through this site (together, hereinafter known as the “Submission”), and to incorporate any Submission in other works in any form, media, or technology now known or later developed.

LevelUp360 will not be required to treat any Submission as confidential, and may use any Submission in its business (including without limitation, for products or advertising) without incurring any liability for royalties or any other consideration of any kind, and will not incur any liability as a result of any similarities that may appear in future LevelUp360 operations. By making a Submission, you are guaranteeing to us that you have the legal right to post the content in the Submission and that it will not violate any law or the rights of any person or entity. LevelUp360 will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.

For further information, please visit our Terms & Conditions.

Restrictions On Use

This site is provided solely for non-commercial, personal use, and/or so that you may learn about LevelUp360 company and its content, material, products, programs, and services we provide. You may not use this site for any other purpose, including any commercial purpose, without LevelUp360’s express prior written consent. For example, you may not (and may not authorise any other party to) (I) co-brand this site, (II) frame this site, or (III) hyperlink to this site, without the express prior written permission of an authorised representative of LevelUp360 company.

For purposes of these Terms of Use, “co-branding” means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this site. You agree to cooperate with our LevelUp360 Company in causing any unauthorised co-branding, framing, or hyperlinking to cease immediately.

For further information, please visit our Terms & Conditions.

Limitation On Liability

LevelUp360, its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors will not be liable for any incidental, direct, indirect, punitive, actual, consequential, special, exemplary, or other damages, including loss of revenue or income, pain, and suffering, emotional distress, or similar damages, even if LevelUp360 has been advised of the possibility of such damages.

In no event will the collective liability of the company and its subsidiaries, affiliates, licensors, service providers, content providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the greater of €100 or the amount you have paid to the company for the applicable content, product or service out of which liability.

Publicly Visible Information

If you leave a comment on LevelUp360 or any of our digital means, certain information may be publicly visible. To create a user profile on our website, you must choose a username and password and input your email address for profile confirmation. Your email address will never be available publicly. At your option, you may also choose to add an avatar, a profile description, and a link to your website.

Users may see your username, avatar, profile description, and website information.

Sensitive Personal Information

At no time should you submit sensitive personal information to the LevelUp360 website or any of its digital means. This may include your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, sensitive data records, health information, criminal background, trade union memberships, or other sensitive personal information. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Security

When you enter the payment process on the LevelUp360 website, you are using WooCommerce payments and embedded forms from a secure server hosted by Square, Stripe, Bizum (Payment Provider) or other payment providers we may use. Both methods use encryption technology. This means that sensitive information such as your credit card details cannot be intercepted and seen by anyone except our Payment Providers. LevelUp360 never sees your card details. We have just been informed that your payment has been authorised by your bank.

Your browsing use of the website is also encrypted.

Any passwords used for the LevelUp360 website or its digital channels are for individual use only. You will be responsible for the security of your password (if any). LevelUp360 will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that LevelUp360 considers insecure, LevelUp360 will be entitled to require the password to be changed and/or terminate your account.

You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password-guessing programs, cracking tools, or network probing tools) is strictly prohibited. If you become involved in any violation of system security, LevelUp360 reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.

LevelUp360 reserves the right to investigate suspected violations of these Terms & Conditions, Disclaimer, and Privacy Policy. LevelUp360 reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing LevelUp360 to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms & Conditions, Disclaimer, and Privacy Policy.

By accepting this agreement, you waive and hold harmless the company from any claims resulting from any action taken by the company during or as a result of its investigations and/or from any actions taken as a consequence of investigations by either the company or law enforcement authorities.

Child Safety

Protecting the online privacy of children is important to us, and those under the age of 18 are protected by law. For that reason, LevelUp360 does not knowingly permit children under the age of 18 to become registered members of our sites or to buy goods, programs and services on our site/s without verifiable parental consent. LevelUp360 does not knowingly collect or solicit personal information about children under 18, except with their parent’s express consent.

If we ever include children under the age of 18 as part of our intended site audience, those specific web pages will, in accordance with the provisions of the protection of children’s data throughout its General Data Protection Regulation by indicating which provisions within the GDPR warrant a higher standard to protect children’s data to be clearly identified and provide an explicit privacy notice; and we will provide processes to obtain parental approval, provide access to information and allow parents to request removal of their children’s personal information.

Privacy Policy Changes
& Updates

Changes & Updates

Please note that LevelUp360 has the discretion to update its privacy policy at any time. We strongly encourage you to frequently check this page for any changes. If you do not agree to this policy, please do not use our Website.

If LevelUp360 makes material changes to this policy, we may notify you on our Website, by email, by a blog post, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

However, by using this site, you signify your acceptance of this policy. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes. Also, by using the LevelUp360 Website, Programs, Products, Services or its Digital means you are in agreement with all parts of the above Privacy Policy

Contact

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Location

100% Online

Company Address

LevelUp360 Ltd
Dungarvan, Co. Waterford
Ireland

Contact

Contact Form:
levelup360.pro

In the event that any elements of LevelUp360’s website or any of its digital channels are copied

without our written permission, appropriate action will be taken.

Terms & Conditions

Privacy Policy

Data Protection

Thank you

Data Protection Overview

General

Data collection on our website

Who is responsible for the data collection?

How do we collect your data?

How does LevelUp360 collect your personal information?

What sort of information will LevelUp360 collect about you?

What does LevelUp360 use your personal information for?

What rights do you have regarding your data?

How we protect your information

Third-party use of Personal Information

Analytics and third-party tools

Who else processes information for LevelUp360?

General information & mandatory information

Data protection

Revocation of your consent

Unsubscribe, Delete or Amend information

Contact

Right to file complaints with regulatory authorities

Right to data portability

SSL or TLS encryption

Information, blocking, deletion

Opposition to promotional emails

Data collection on our website

Cookies

What are Cookies used for?

Web browser cookies

Configure your cookies

What types of Cookies are used by LevelUp360?

How can I prevent the use of Cookies?

Server log files

Contact form

Registration on this website

Children's Information

Plugins & tools

Social Media

Facebook plugin

Instagram plugin

LinkedIn plugin

YouTube plugin

Other Social Media Plugins

Other Plugins

Other Plugins

Google Web Fonts

Google Maps

Spotify

Credit Card Security

CRM Software

EMAIL COMMUNICATIONS

How We Manage Email Communications

Safe Space

Create a safe space

Analytics & advertising

Google Analytics

IP Anonymization

Browser plugin

Products, Programs & Services

Digital Products & Downloads

Product Delivery

Downloading Materials

Product, Service & Program Disclaimer

Refund Policy

External links

Using external links

Affiliate Program

Submissions

Submissions

Restrictions On Use

Restrictions On Use

Limitation On Liability

Limitation On Liability

Publicly Visible Information

Publicly Visible Information

Sensitive Personal Information

Sensitive Personal Information

Security

Security

Products, Programs
& Services

Privacy Policy Changes
& Updates